Casino Joy Review

Casino Joy

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  • Launched in 2018
  • RTP 88,96%
  • 1300+ game
  • Powered by NetEnt, Microgaming, and others
  • Licensed by MGA and the UK Gambling Commission

Author: Lawrence Curtis | Published: 2020.11.12 | Updated On: 2021.05.26

Casino Joy is a quality gambling website that offers various types of games thanks to cooperation with several reputable software providers. The service offers a 100% welcome bonus of up to €200 and other perks. Read this review and find out if the platform is worth your attention.

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Kinds of Casino Games

Joy Casino is distinguished in the virtual gambling world with a big variety of exciting games, reliability, and a well-developed interface. Here, every user can find a great game that may become the favorite one. Once you visit the lobby of this website, you will see some titles and sections offered for you to start with. To make the selection easier, just click the right category, and it will filter the whole catalog. You will be able to find eye-catching slots, live table games with professional dealers, and video poker. Casino Joy online library includes the following kinds of games:

  • Roulette
  • Blackjack
  • Poker
  • Baccarat
  • Live games
  • Keno
  • Slots

A wide range of roulette options allows you to choose any sort you like. The site contains classic types like American and European, as well as less popular mini and auto roulette. Players can watch the wheel spinning in a real gambling studio or the virtual simulation, which gives you the results from a random number generator.

Blackjack is, probably, the most popular table game on the website. The service does not limit users in options; here are Classic, Atlantic City Gold, Vegas Single Deck, and other exciting blackjack games. Users can choose the one that fits their experience and preferences. Poker and baccarat are presented in smaller numbers; nevertheless, avid adherents of these games can still find a decent option and a live dealer to shuffle cards.

Live casinos usually offer table games. The biggest advantage of this type of entertainment is the lack of simulation. As realistic as they can be, live table games always involve real casino property and equipment, a dealer, players, and streaming. The game takes place in real-time, and the process is streamed to remote devices. Participants bet and communicate as if they were in a real gambling house. Casino Joy gets services from the best developers to provide the players with excellent live games.

As a rule, slots are always on top on gambling websites; they are the most abundant category in Casino Joy too. This type of entertainment has a huge army of fans because of simplicity, high RTP, and quick results. The platform offers more than 1000 slots — three or five-reeled, branded, fruit slots, and others. Some of them allow gamers to win incredible amounts of money due to progressive jackpots. Such a jackpot means that a potential winning boosts every time when a preceding game is played without a profit. The most popular slots on the website are:

  • Starburst
  • Book of Dead
  • Mega Moolah
  • Bonanza
  • Million Cents
  • Street Fighter II

The website regularly gets new slots to keep up with time and provide customers with new exciting experiences. These updates are possible due to cooperation with many different software providers.



Bonuses in online gambling have become mandatory long ago. The best websites compete with each other in generosity, and service without a promotion for newcomers would rather look weird. Joy Casino also gains new customers with a nice starting perk. To get it, you need to register and make your first deposit. As soon as you transfer more than €10 and less than €200, your deposit will be doubled. Besides, you’ll get 200 free spins for a popular Casino Joy slot Starburst (the website will unlock 20 spins every day till they get used up).

The platform has a welcome promotion even for avid fans of classic table games. It doubles the deposit up to €100 and allows gamblers to use bonus money for Live roulette, Live blackjack, and Dream Catcher. Unfortunately, baccarat and poker are not available in this welcome scheme. Users can claim only one of these bonuses. The platform doesn't have a loyalty program, but it applies a promo code system to attract gamblers from other resources.

The bonus system is available for all accepted currencies and payment tools except for Skrill and Neteller. Fortunately, besides them, the operator takes payments from about two dozen financial services, including Paysafe, Visa, and MasterCard. The choice of a tool depends on a players’ country. Casino Joy provides at least one service for each country where it operates.

The site has fewer options for withdrawal than depositing. Also, deposits are usually instant, yet payout processing takes 24-48 hours on average. The time for cash-out fulfillment depends on several factors, one of which is the method you’ve chosen to withdraw money. E-wallets are the fastest services. At best, you can get your winnings in a few minutes after requesting. However, payout to a credit or debit card can take several days. Other factors may have individual causes. For example, the system needs to verify your identity before payment; so, the sooner you provide the requested documents, the faster payout will be.

Bonus money withdrawal usually requires fulfillment of certain conditions. Bonus is an encouragement for players, not just a give-away; it allows you to play longer and, thus, win more. However, every gambling website has wagering requirements users are to follow before they cash out their bonuses. Casino Joy welcome promotion is to be wagered 40 times.

Customer Support

Customer Support is more than just a way to help users deal with issues; it also represents the casino and gives an impression of it. Thus, specialists who support clients are to be qualified and professional. Only in this way a gambling site can maintain a reputation at a high level.

Casino Joy has three ways to contact agents, namely, by calling, sending an email, and texting via live chat. To find the communication button, head to the question mark on the right side of the screen. There are two phone numbers, one for UK residents and the other one for players from other countries. The chat option is available only if you are logged in. Also, the section has quick access buttons to forgotten password recovery function, information policy of the website, and the FAQ list.

The FAQ contains comprehensive answers divided by categories. Here, you can find explanations of popular games rules, instructions for financial and account management, security, etc. Address your issue to the support team after reading answers from the FAQ list. If your complaint, feedback, or question is rather extended, use an email. To prevent slow information processing, put your query briefly but clearly.


Software providers play a central role in gambling service success because they are responsible for the originality and quality of the games. Gaming operators cooperate with either one big software developer or many to provide users with a variety of good games. Joy Casino belongs to the latter type. The website offers products from 12 companies, the most prominent of which are:

  • Microgaming
  • Evolution Gaming
  • NetEnt
  • Play’n GO
  • QuickSpin
  • Yggdrasil

Microgaming was founded in 1994, and since then, it has been one of the leaders in the online gambling market. It has games available for both installation and instant playing. In 2003, the company became one of the eCOGRA founding members, thus promoting honest gaming services and integrity. Microgaming jackpots are paid from one source; that’s why you have a chance to get massive winnings even in little casinos.

Casino Joy also uses services from Evolution Gaming, a company that provides everything necessary for live games. Thanks to it, fans of classic table games have a chance to play them remotely without any simulators and random number generators. Nowadays, Evolution Gaming counts more than 3000 professional dealers and 700 tables. All the broadcasting is optimized to work with the most widespread operating systems, regardless of the device. The company serves classic table games as well as its own products — Monopoly Live, Crazy Time, and others.

Casino Joy Website

Is Casino Joy Scam?

Before you start making deposits at any gaming service, including Casino Joy, it is necessary to check the operator’s credibility and compliance with gaming laws. The easiest way to do it is to check the license. As a rule, such badges are placed at the bottom of a website's homepage. Licenses are issued by regulatory authorities that contribute to keeping the gaming industry free of scam and other kinds of dishonest activity. If a site is licensed by a reputable entity, it also shares its principles and complies with the gambling law.

Genesis Global Ltd. operates Casino Joy and other quality gambling services, such as Sloty and Spinit. The operator has a license from the Malta Gaming Authority. This institution was the first to check gambling operators’ compliance with the law and confirm their integrity with special approval signs — licenses. Under the terms of the MGA jurisdiction, Genesis Global undertakes to pay off all winnings fairly and use generators of random numbers when it is necessary to ensure fair results. Besides, it is also to keep players’ data confidential and protect financial transactions with reliable SSL-encryption. Also, the platform is regulated by the UK Gambling Commission license. It ensures the fair activity of the operators that promote their services across the UK.

Given that the website has the mentioned approvals, you can count on fair game and payouts. However, it also means that you need to provide your ID to prove that you are of legal age and are eligible to gamble under the applicable laws of your country.

Mobile Casino

Gambling services have to provide a quality mobile version to meet the needs of modern people. If there’s no way to play a favorite game when you are on the way to the office, the casino will, most likely, lose many customers.

Casino Joy doesn’t have a mobile application, yet it doesn’t prevent the operator from providing the services through smartphones and tablets. The website perfectly operates on mobile devices even with small screens due to the HTML5 algorithm and quality graphics. The browser version runs smoothly on smartphones and doesn't limit players either in functions or in games.

Pros and Cons


  • Huge range of games
  • Quality software providers
  • Fair payouts and reliably protected data
  • Advanced design


  • Few poker options
  • No loyalty promotion


Is Casino Joy mobile-friendly?

Yes, Casino Joy is mobile-friendly due to the HTML5 algorithm, which makes the browser version adaptable to mobile devices. Although there is no mobile application to install on the device, the quality of the website fully covers this disadvantage. The mobile adaptation has the same games and functions as the desktop version does.

Does Casino Joy accept Canadian players?

Yes, Casino Joy accepts Canadian players. It also provides comfortable payment methods for users from Canada and allows them to use CAD. The website has an offshore hosting in Canada, but this aspect doesn't make access and gaming conditions for Canadians different than for all other players.

Is Casino Joy scam or is it legit in Canada?

Casino Joy is legal in Canada. Due to the Malta Gaming Authority jurisdiction, the operator is authorized to provide its gambling services in Canada and several other countries. The platform operates within legislative rules of every country where it is available.

What is the welcome bonus at Casino Joy?

The welcome bonus at Casino Joy is the promotion users receive with their first deposit. The bonus provides 100% of deposited money for free as long as it is more than €10 and less than €200. The promotion is also available for table games, yet the bonus limit is €100.

What is the minimum deposit at Casino Joy?

The minimum deposit at Casino Joy is €10; it is also sufficient to receive the welcome bonus. The website doesn’t charge any commissions for the transferred money. If you use other currencies, the minimum deposit is equivalent to €10.

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